Terms and Conditions

Effective Date: July 14, 2025

Welcome to Pretty Cleaning Services TX! By using our website, services, or booking a cleaning with us, you agree to the following terms and conditions. Please read them carefully.

• Pretty Cleaning Services TX reserves the right to refuse or cancel services at any time due to safety concerns, inaccurate booking information, or non-compliance with our policies.
• Changes from Original Quote. We offer an upfront price estimate before we even enter your home, based on what you tell us about the size of your home and the cleaning service selected. We reserve the right to change the quoted pricing, including any applicable discounts, if the actual size or circumstances of your home are not as described, or if the booking options selected are inappropriate.
• Cancellations must be made at least 24 hours in advance to avoid fees. Same-day cancellations or failure to provide access to the property may result in a $75 lockout fee.
• We reserve the right to withdraw, modify, or discontinue any services or features of the website without notice.

• All bookings must be paid in full before or on the day of service.
• We accept payments via secure third-party processors.
• Recurring memberships are billed monthly and auto-renew unless canceled at least 5 days before the next billing cycle.
• Failure to complete payment may result in cancellation of service and/or account suspension.
• We do our best to provide accurate, up-to-date information; however, we are not responsible for typographical errors, service interruptions, or website downtime.
• By using our services, you agree to release Pretty Cleaning Services TX from liability for:
  
  • Pre-existing damage
  • Improperly installed fixtures or surfaces
  • Items not disclosed or noted before service
• Dissatisfaction must be reported within 24 hours for re-clean eligibility.

Late Payment Policy

Payments are due upon receipt. A late fee of $10 will be applied to any unpaid balance after 3 business days. If the balance remains unpaid after 7 business days, an additional late fee of $25 will be added.

Failure to resolve the outstanding balance may result in legal action, including filing a claim in small claims court. All communication, service records, and payment history will be submitted as evidence.

• All content on this website, including logos, branding, images, text, and service materials, is the intellectual property of Pretty Cleaning Services TX.
• You may not use, copy, distribute, or reproduce any content without written permission from us.

You agree not to:

• Use the site for unlawful, abusive, or harmful activity
• Upload or spread malicious software
• Post or transmit hate speech, threats, or harassment
• Attempt to impersonate Pretty Cleaning Services TX or its employees
• Use our content or contact forms to promote third-party products or services (spam)

We reserve the right to block, ban, or disable access to any users who violate these terms.

We may terminate or suspend your access to services if:

• Payments are repeatedly late or disputed
• You violate our Terms of Service
• Fraudulent or abusive activity is detected

If a billing issue or dispute arises, please contact us at info@prettycleantx.com. We aim to resolve issues within 7 business days. Clients who initiate chargebacks without prior contact may be blocked from future service.

We reserve the right to update or change these Terms at any time. Updates will be posted on this page with a new effective date.

For any questions about these Terms & Conditions, contact us at:
📧 info@prettycleantx.com